Welcome to our API FAQ page! Here, you’ll find answers to the most common questions about our APIs. If you need further assistance, please don’t hesitate to contact our support team at APISupportTeam@srsdistribution.com.
SourceSystem refers to the distinct identifier allocated to you for the purpose of tracking orders made via your CRM platform. It serves as a personal code that links your account to the transactions processed within the system.
What is a Transaction ID?
What is a Job Account Number?
How long does a token last?
How do I get access to multiple customer codes API data? Do I need to request a clientID and secret for each customer?
What is the best endpoint to get the products’ name?
How do I obtain the integration key from SRS Distribution?
When should we call the catalog endpoint?
How many products are available?
How can we obtain product images?
Where can I find the Order Total and Sales Order Tax?
How frequently are products shipped?
Is there a delivery fee?
Is the Catalog endpoint filterable?
How do I get production credentials? What are the next steps after completing all validations in lower environments / sandbox?
Failing customer validation with valid indicator N — what should I do?
What does it mean when pricing returns 0 on the Pricing API?
What does the “Call for availability” state mean?
What are the possible options for availability statuses?
How do I get my webhook set up?
How do webhook events look?
What are the minimum required APIs for my integration?
